Rebuild trust, connection & find
your way back to each other

Next Step: Fill in the form to organise an intake call & arrange your first session.

Complete Intake Form:

Our Process

A person working at a white desk with a laptop, an open notebook, a pen, and a glass of water. The individual is wearing a beige shirt and is typing on the laptop.
A woman and a man shaking hands against a plain beige wall.
A person writing in a notebook on a light wood desk with glasses, a glass of water, and items including vases with flowers and a framed picture.
A meeting scene with two people working at a white table, one using a laptop and the other writing in a notebook, with a glass of water, a vase with white calla lilies, and minimalist decor in the background.

What you can expect during your Intake call:

  • Clarifying questions about your needs for therapy.

  • We will match you with the best clinican based on your needs and availability.

  • Review deposit, fees, rebates, cancellation policy.

  • Your first session booked.

  • Take a non refundable deposit of $50 processed over the phone that goes towards your first session.

Step 1

Once you complete the Intake form you can expect a call from our Client Relationship Team within 24 hours based on your preference for either a Morning or Afternoon call.

Our team are highly trained to make this process as seemless as possible. They will be calling you from 07 52110825

While you wait for a call from us, browse our teams bios and make a shortlist of 1-3 psychologists who resonate with you.

https://www.harmonypsychology.net.au/team-harmony

Step 2

Warmest Welcome In Town:

Once all the paperwork is completed and we have your referral:

  • Prior to your first appointment you will receive an email and text reminder providing all the details needed for your first session.

  • On the day of your first session, come a few minutes earlier to meet the team, help yourself to our Sip Station, and settle into our space ready for your first appointment.

  • After your first session, our team will email you a list of your future pencilled in session

Step 3

The Paperwork Side:

New Client Form:
From there you will receive an New Client Form to complete. This form requests information as well as provides important information about the services you will receive, including business practices, fees, confidentiality, and communication.

From there if you have a referral, now is a good time to arrange for your Gp to send it to us at reception@harmonypsychology.net.au

Step 4

Ali Richards
Couples Therapist

  • Couples Therapist & Accredited Mental Health Social Worker Ali Richards

    Ali Richards

    Status: Accepting Adults & Couples February 2026
    Ali is an Accredited Mental Health Social Worker providing counselling for adults and couples, both in-person and via telehealth. She supports clients experiencing anxiety, depression, stress, and relationship concerns, and is trained in Gottman Method Couples Therapy (Levels 1 & 2). Ali offers a warm, non-judgemental space to help clients gain clarity, strengthen relationships, and create meaningful change.

How Couples Therapy Works

FAQs

Crisis Care

Harmony Psychology does not provide crisis or emergency services. In the cases of an emergency or crisis, please go to your nearest hospital, dial 000 for immediate assistance, or contact Lifeline on 13 11 14. Your well-being and safety are of utmost importance to us.